Policy
30-day money-back guarantee
We want every order to be a win. If it is not, we fix it.
How it works
If you are not happy with your order for any reason within 30 days of delivery, email hello@gradeafoods.com with your order number. We will offer a replacement or a full refund - your choice.
Damaged or incorrect items
If anything arrives damaged, expired, or wrong, send us a photo and we will ship a replacement right away at no cost. No need to return the original.
Refund timing
Approved refunds are returned to your original payment method, usually within 5 to 10 business days depending on your bank.
Questions
Reach us any time at our contact page. Real humans, fast replies.