Shipping & FAQ
Where do you ship from and how fast?
Every box ships from the USA with tracking. Most orders are processed within 1-2 business days; you'll get a tracking link by email as soon as it's on the way.
Is shipping really free?
Yes — free shipping on every order within the US. The price you see is the price you pay.
What's in each box?
Each box has a curated theme — extreme spicy (The Inferno Box), worldwide flavors (Worldwide Munchies Box), or sweet-and-spicy candy (Sweet Heat Stash). Exact contents rotate as we discover new viral snacks, so every box is a fresh adventure.
Do you list allergens?
Snacks may contain or be produced alongside common allergens (milk, soy, wheat, peanuts, tree nuts, etc.). If you have a serious allergy, please email us before ordering and we'll help you decide if a box is right for you.
How hot is 'The Inferno Box' really?
It ramps from a friendly kick to seriously intense heat. Snack responsibly, keep a glass of milk handy, and never force it — it's meant to be fun.
What's your return policy?
We stand behind every box with a 30-day happiness guarantee. If something arrives damaged or you're not happy, contact us and we'll make it right.
Is checkout secure?
Yes. Payments are processed securely by Stripe — we never see or store your card details. Card, Apple Pay, Google Pay and Link are all supported.
Do you have a discount code?
New customers get 10% off the first order with code VIRAL10 at checkout.